receive & radiate
inspiration

A $1,000 deposit is required to hold your spot. 50% of the deposit amount ($500) is non-refundable.

Deposit is included in the pricing.

Payment Plans are available upon request after initial deposit is made.

Double occupancy room payment plan is $350 paid on the 1st of the month August 2024-May 2025.

Single occupancy room payment plan is $450 paid on the 1st of the month August 2024-May 2025.

CANCELLATION / REFUND POLICY
50% Deposit amount is non-refundable.
Should you wish to cancel your retreat you must notify us in writing by emailing heather.beier@muddywatersyoga.com- your cancellation is confirmed once you receive a response from us.

Your $500 deposit is non-refundable. Cancellations made on or before March 7, 2025 receive a full refund (less the deposit). Cancellations made between March 7 - May 7, 2025 will receive a 50% refund of any remaining balance paid (less the deposit). Cancellations made after May 7th, 2025 will receive no refund.

Bookings can be transferred to a friend or someone on the waitlist (if there is one).

Exceptions to our cancellation policy cannot be made for ANY reason, including weather, terrorism, civil unrest, COVID-19, health changes, government mandates, personal emergencies or otherwise. There are no refunds/price alterations for arriving late or leaving a retreat early

RETREAT / TEACHER CANCELLATION
We reserve the right to cancel the retreat prior to departure, in which case you will be offered a transfer to a future retreat date or a refund less the original deposit made. If the cancellation is due to a governmental travel ban, environmental crisis or pandemic - the deposit will be moved to the following year and the same pricing conditions will be applied.

We are not responsible for any expenses or damages incurred as a result of retreat cancellation including preparation costs, airline tickets, travel documents or other expenses.

We ask that you do not book any travel arrangements until we have confirmed that your retreat has reached the group size minimum to run.

TRANSPORT
We suggest that you book flights to and from Milan Airport (MXP) as it’s the most convenient one and the closest to the resort. In order to make your arrival to and departure from Zermatt as smooth as possible, we can arrange for you a private transfer from/to Milan Airport at an extra cost.

Additionally, kindly note that we can arrange for you private transfers from other airports as well! Please contact us if you would like more information.

ROOM ALLOCATIONS
If you are booking a shared room and traveling solo, you will be sharing with another retreat guest.

DIETARY NEEDS
Should you have any special dietary needs/allergies, kindly let us know in advance in order to be able to better accommodate you in the best possible way.

TRAVEL DOCUMENTS
It is the responsibility of each traveler to obtain all required travel documents including valid passports and visas. In most cases you must have at least 6 months validity on your passport in order to travel.

TRAVEL ARRANGEMENTS
It is your responsibility to make your own travel arrangements to and from the retreat center including flights and airport transfers.

With your permission we can connect you with other guests joining your retreat, to see if you can arrange travel options. In this case you take full responsibility for your own travel plans. 

If you choose to share cars or transport with other guests or retreat hosts, and/or retreat center staff members whilst on the trip then please note that you do this at your own risk.

INSURANCES
We advise all attendees to purchase travel and medical insurance on booking to cover any unfortunate events while traveling and on retreat. 

Your insurance is NOT included in the retreat price.

If you are traveling from the USA, we highly recommend that you obtain comprehensive travel insurance (this is different from airline cancellation insurance).

Taking part in any of the activities that will take place during the retreat, including yoga, breathwork, and excursions can carry a risk. When you participate in the retreat or in any of the activities that take place during the retreat, you agree that you do so at your own risk. We are not responsible, and do not have any liability for, any risk, damage, injuries, or illnesses that occur during or as a consequence of your participation in the retreat, whether by reason of negligence or otherwise. You must insure yourself against any such risk.

HEALTH DISCLAIMER
You must provide us with full details upon booking of any existing medical conditions, disability or injury that may affect your retreat with us at the time of your booking and thereafter. If, in our reasonable opinion, the retreat is not suitable for your medical condition or disability then we have the right to refuse to accept the booking.

Should you not give us full details of your medical condition or disability upon booking we reserve the right to cancel the booking at any time, including at the beginning of or during the retreat, if in our reasonable opinion the retreat arrangements are not suitable for you.

In agreeing to these terms and conditions you understand that in spite of the fact that we may discuss health and how to adapt to the practices with current or old injuries, Muddy Waters Yoga, LLC is not a medical doctor, therapist or physiotherapist and do not give or treat diagnoses.

MEDICAL DISCLAIMER
By accepting these terms + conditions you hereby confirm that you are medically, physically, emotionally and in all respects fit and able to participate in the retreat. If not, you confirm that you have put in writing to Heather to explain and describe as clearly as possible any/all issues that may interfere with the retreat package in question. 

You acknowledge that you have no physical impairments, injuries, or illnesses that will endanger others or yourself. You will advise us of any impairments upon your initial booking. 

You acknowledge that we may make suggestions from time to time that are intended to help you and your well- being. However, you take ultimate responsibility for your choices and realize that Heather and staff are not licensed medical providers and that you must consult your doctor if in any doubt about any physical, mental, medical issues or medicines prior to the retreat.